Contact
You can reach SIE Exam Practice Test by email. This page lists what to include for each kind of request.
1. How to reach us
- Email: [email protected]
- Postal address: SIE Exam Practice Test, 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email is the fastest way to reach us. We do not offer phone support.
2. What to include
A question you think is wrong
- the first few words of the question, or the whole question
- the test it was in and roughly when you took it
- what you think is wrong, and your source if you have one
Corrections and Rule Updates explains how we check reports and lists the corrections we have made.
Your account or login
- the email address on your account
- what you were trying to do and what happened
Never send us your password. To reset it, use Forgot your password? on the log in page.
A payment, plan or cancellation
- the email address on your account
- the date of the payment, or your PayPal receipt
You can cancel a plan yourself under Manage billing in your account, or in your PayPal account. The Terms of Sale explain renewals and cancellation, and the Refund Policy explains when a payment is refunded.
Your personal data
To see, correct or delete the data we hold about you, email us from the address on your account. If you used the site without an account, tell us the dates and rough times you used it. The Privacy Policy explains your rights.
Accessibility
Tell us the page, what you were trying to do and the device, browser and any assistive technology you use. See Accessibility.
Copyright
If you believe something on this site uses your work without permission, send the page address, the material concerned and the rights you hold. The Terms of Use explain how we handle these notices.
3. What we cannot help with
We are an independent practice site. We cannot see or change anything held by FINRA, your sponsoring firm or the test center.
| You need to | Who to contact |
|---|---|
| Enroll for the SIE, pay the exam fee or check your enrollment window | FINRA |
| Schedule, move or cancel a test appointment | FINRA's scheduling information |
| Ask for testing accommodations for a disability | FINRA's information for candidates with disabilities |
| Ask for extra time because English is not your first language | FINRA's limited English proficiency information |
| Get your official score or a score report | FINRA |
| Get advice about an investment | A registered financial professional |
By contacting us you acknowledge that we handle your message as set out in our Privacy Policy.